Privacy Policy
Last Updated: 1-28-2026
Road Ready Trailers (“Road Ready Trailers,” “Company,” “we,” “us,” or “our”), located at 13412 W Blanchard Rd , Gurnee IL 60031, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit https://myroadreadytrailers.com (the “Site”), contact us, or use our services (the “Services”).
By using the Site or Services, you agree to this Privacy Policy.
1) Information We Collect
The information we collect depends on how you interact with us.
A. Information You Provide Directly
We may collect:
Identifiers & Contact Info: name, email address, phone number, mailing address
Rental/Service Details: trailer needs, dates, locations, messages you send us
Payment Information: if you pay for a rental, payments may be processed through a payment processor (we may receive limited payment-related details, but your full card details are typically handled by the processor)
B. Information Collected Automatically
When you use the Site, we may collect:
Device & Usage Data: IP address, browser type, device type, pages viewed, timestamps, referring/exit pages
Cookies & Similar Tech: used for basic functionality, analytics, and improving performance (see Section 8)
2) How We Use Your Information
We use your information to:
Provide and manage trailer rental services and customer support
Respond to inquiries, provide quotes, and coordinate reservations
Send service-related updates (confirmations, scheduling, reminders)
Improve the Site and Services, including analytics and troubleshooting
Help protect against fraud, misuse, or security issues
Comply with legal obligations and enforce our policies
We do not sell your personal information.
3) SMS/Text Messaging Privacy and Consent (TCPA)
If you provide your phone number and opt in to receive SMS/text messages from Road Ready Trailers, we may send messages for the purposes below.
A. Types of Text Messages We May Send
Messages may include:
Quote responses, availability, and scheduling details
Reservation and pickup/return coordination
Customer service and support communications
Operational notices related to your request or rental
Promotional offers or marketing texts only when you have explicitly opted in
Message frequency varies based on your interaction with us.
B. Opt-In Consent
By opting in, you consent to receive text messages from Road Ready Trailers at the number you provide. Messages may be sent using automated technology.
Consent is not a condition of purchase or rental.
C. Opt-Out & Help Instructions
You can opt out at any time by replying:
STOP to cancel (you may receive one final confirmation message)
For help, reply:
HELP or contact us using Section 12 below.
D. Message & Data Rates
Message and data rates may apply depending on your carrier plan.
E. Carrier Disclaimer
Mobile carriers are not liable for delayed or undelivered messages.
4) How We Share Information
We may share information only as necessary to operate our business, including:
Service Providers: companies that help us run our business (website hosting, analytics, customer communication tools, payment processing, etc.) — only as needed to provide services
Legal/Compliance: if required by law, subpoena, court order, or to protect rights, safety, and security
Business Transfers: if we merge, sell, or transfer assets, information may be transferred as part of that transaction
We may also share aggregated or de-identified information that cannot reasonably identify you.
5) Mobile Information Sharing Statement (Required)
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
Information sharing to subcontractors in support services (such as customer service, communications platforms, and technical service providers) is permitted.
All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
6) Data Storage & Retention
Your information may be stored and processed in the United States. We retain personal information only as long as needed for:
providing services
maintaining business records
meeting legal/accounting requirements
resolving disputes and enforcing agreements
When no longer needed, we securely delete or anonymize it where appropriate.
7) Your Privacy Rights & Choices
Depending on your location, you may have the right to:
request access to personal information we hold about you
request corrections
request deletion (subject to legal/operational requirements)
opt out of marketing communications
To exercise these rights, contact [email protected].
Marketing Emails: you can unsubscribe via the link in the email.
SMS: reply STOP to opt out.
8) Cookies & Tracking Technologies
We may use cookies and similar technologies to:
keep the Site functioning properly
understand Site performance and improve user experience
You can control cookies through your browser settings. Disabling cookies may impact Site functionality.
9) Security
We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
10) Children’s Privacy
Our Site and Services are not intended for children under 16. If we learn we collected information from a child under 16, we will delete it.
11) Third-Party Links
Our Site may include links to third-party websites. We are not responsible for their privacy practices. Please review their policies directly.
12) Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated “Last Updated” date.
13) Contact Us
If you have questions about this Privacy Policy or our data practices, contact:
Road Ready Trailers
Attn: Privacy Officer
13412 W Blanchard Rd , Gurnee IL 60031
Email: [email protected]
Phone: 224-362-0166